Clinical Support Assistant

Here at Dorothy House, we provide compassionate care and support for people in our community with a life-limiting illness. Using our full breadth of services, we create individual care journeys which start at diagnosis and continue through to bereavement support for families, carers and children.

We are looking for a caring, motivated individual to join our incredible specialist Lymphoedema team. This role would suit someone with strong people skills, a hands-on approach, and a passion for making a real difference to patients' lives.

LYMPHOEDEMA CLINICAL SUPPORT ASSISTANT | Band 4 | £26,530 - £29,114 per annum (pro rata)

As a Band 4 Lymphoedema Clinical Support Assistant, you will support our registered clinicians in delivering high-quality care to patients living with both palliative and non-palliative Lymphoedema.

You will provide a wide range of hands-on treatments and practical support for patients and their families. This includes compression therapy, manual lymphatic drainage (MLD), group activities, education and ongoing monitoring of care plans. Working as a key part of a multidisciplinary team, helping us provide holistic, patient-centred care in line with our values.

Key Responsibilities:

• Provide high-quality care that meets the individual needs of patients and their families, following care plans and agreed ways of working.
• Support with personal care such as washing, dressing, toileting, and mobility, always maintaining the person's dignity and preferences.
• Help patients stay as independent as possible, encouraging them and supporting them where needed.
• Assist with practical tasks like serving meals, helping patients to eat and drink, and ensuring their comfort and safety.
• Monitor and record changes in a patient's condition or behaviour, and report concerns to a senior nurse or other appropriate team member.
• Offer emotional support to patients, their families, and carers-being a kind, listening presence during difficult times.
• Work closely with other team members, including nurses, doctors, volunteers, and therapists, to provide joined-up care.
• Keep accurate, clear records of the care you provide, using either written or electronic systems, in line with hospice procedures.
• Support infection control and health and safety procedures, helping to keep the care environment clean and safe.
• Take part in training and development, learning new skills and keeping your knowledge up to date to provide the best care.

See our full detailed Job Description on our website for more information.

HOURS OF WORK

This is a Part Time role working 22.5 hours per week.

This role will be based both at our Dorothy House Hospice in Winsley and out in our community.

ABOUT YOU

Essential requirements:

• Good standard of Maths and English
• Experience working as part of a team within a care environment
• Good communication and administration skills
• Experience working towards deadlines
• Good time manager and organisational skills, with the ability to priories and manage own workload
• Full UK driving licence with access to a vehicle

Desirable requirements:

• NVQ level 2 in Health and Social Care or equivalent
• Experience working with palliative care patients
• Experience of preparing, presenting teaching sessions
• Background knowledge of therapy and its importance

ABOUT THE BENEFITS

Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff:

• 27 days plus bank holidays, increasing to 29 days and then 33 days with length of service
• Excellent industry leading training with a focus on career development!
• Pension with Life Assurance. 
• Colleague discount across our 27 retail stores.
• 45p per mile for work travel. 
• Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most. 

If this sounds like your ideal job, then we'd love to see your application.

Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.