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Learning and Development Lead

Salary: £46,148 - £52,809 per annum + Generous holidays, Pension
Contract type: Permanent
Location: Winsley, Wiltshire
Posted date: Wednesday 23 July 2025
Closing date: Wednesday 13 August 2025
Start date:
Description

Here at Dorothy House, we provide outstanding palliative and end-of-life care for people across Bath and North East Somerset, Wiltshire and Somerset. We're passionate about delivering compassionate care for patients and families, at home and in our specialist facilities, and committed to making every moment count.

Our Education & Research team plays a vital role in shaping the future of hospice care through high-quality education, training, and innovation. We deliver internal and external learning experiences that support the development of both clinical and non-clinical professionals. Our work ensures excellent standards of care are continuously improved, and our workforce remains empowered, knowledgeable, and resilient.

LEARNING AND DEVELOPMENT LEAD | Band 7 | £46,148 - £52,809 per annum (pro rata)

In this role you will support the design and implementation of education programmes that strengthen our workforce - clinical and non-clinical - and align with our strategic goals, leadership framework, and values.

The role will include:

  • Designing, delivering and evaluating innovative education programmes that enhance the knowledge, skills, and confidence of our clinical and non-clinical workforce.
  • Leading and managing members of the Education team, ensuring excellence in teaching practice and team development.
  • Collaborating with Higher Education Institutions (HEIs) to support accredited programme delivery, including teaching and assessment at Master's level.
  • Working closely with clinical, retail and wider workforce teams to develop essential role and skills training, ensuring high-quality development and delivery across the hospice.
  • Supporting wellbeing and resilience through learning, integrating emotional and psychological support into all education strategies.
  • Developing strong partnerships with external organisations and stakeholders to promote a culture of learning and knowledge-sharing across the wider health and social care sector.
  • Use data and feedback to evaluate the impact of educational delivery and refine training to meet evolving needs and expectations.

See our full detailed Job Description on our website for more information.

HOURS OF WORK

This is a part time position. You will be contracted to work 22.5 hours per week over 3 days, with Hybrid working opportunities available.

ABOUT YOU

This is a highly collaborative, creative, and forward-thinking role for someone who is passionate about education and workforce development.

Essential requirements:

  • Degree or experience in people development, or equivalent training qualification.
  • Experience working with both non-clinical and clinical teams.
  • Demonstrate a good understanding of Palliative and End of Life care.
  • Experience in teaching to range of health and social care practitioners, including both non-registered and registered staff, including teaching at master's level.
  • Proven experience of designing, implementing, and evaluating teaching and learning activities.
  • Effective written and verbal communication skills, with the ability to engage diverse audiences.
  • Able to work independently, reflect on your work, and keep your knowledge and skills up to date with current evidence-based training.

Desirable requirements:

  • Understand diverse learning needs and be able to adapt teaching methods and resource material to meet different learning styles.
  • Have a record of effectively managing staff and/or volunteers.
  • Experience in facilitating group discussion and using reflective tools to enable peer feedback.
  • Proficiency in evaluation to be able to measure impact of teaching and present this feedback to the wider team, to ensure training is fit for purpose.
  • Proficiency in giving written and verbal feedback to all learners.

ABOUT THE BENEFITS

Dorothy House is an incredible place to work; these are just a few of our benefits that we offer to our staff:

  • 27 days plus bank holidays, increasing to 29 days and then 33 days with length of service
  • Excellent industry leading training with a focus on career development!
  • Pension with Life Assurance.
  • Colleague discount across our 27 retail stores.
  • 45p per mile for work travel.
  • Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most.

If this sounds like your ideal job, then we'd love to see your application.

Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

INTERVIEWS

Interviews for this role will be held 18th - 22nd August 2025.

Required skills for this position
Have a question?

If you have a question about this role then why not check out our FAQs or call us on 01225 722 988

Explore FAQs

At Dorothy House, the principles of equality, diversity and inclusivity are central to our work as an outstanding care provider and employer. They are inherent in our values where we care, we connect and we create. We recognise the diversity of the people who deliver our services and the people who receive them. We believe that by building a diverse workforce, underpinned by a culture of respect, we will create an environment where everyone will have access to receive outstanding care and support from Dorothy House, regardless of characteristic.

Our 2021 Services Review identified how we need to work differently to achieve our strategic mission to ensure that “everyone has access to outstanding palliative and end of life care” and has presented us with an opportunity to improve on the “community development” work of the past and engage differently with our communities for the benefit of our patients, carers and families. Put another way, this is our moment ‘to do things differently’ and we are embracing this through Asset Based Community Development. We expect all staff to embrace this strategy and we will provide training accordingly.

What happens next

Step 1

Your application will be processed. One of the team from Dorothy House may contact you to discuss your application further

Step 2

If selected, you will be invited to attend an interview

Step 3

We will keep you informed of the progress of your application throughout the selection process

Elaine Kynaston - healthcare professional talking with patient
Every day is different and challenging, and I feel privileged to be let into the lives and homes of our patients

Elaine Kynaston, Dorothy House carer

Dorothy House is at the end of a phone whenever you need advice or reassurance. There’s just something about all the staff – they’re so approachable.

Angela Selman, DH patient, 2022

I was a Hospice at Home carer for thirty years. I think we all feel privileged to do it. It’s an honour to be with people at the very end of life.

Maggie Matthews, Dorothy House carer

I cannot put into words what a difference your carers made at such a dark time, and I will always be truly grateful.

Family of a patient, 2021

Anyone who works for Dorothy House is passionate about what we do. We’re like a family –we agree on our values and our mission and that comes through more than anything

Sue Spanswick, Dorothy House carer

It sounds a cliché, but every day really is totally different and I get to work with some amazing people

Debbie Russell, Mobile Deputy Shop Manager

I really wanted to work for Dorothy house after seeing first-hand the quality of care they provided. I applied for hospice at home carer role, and was thrilled to be offered a position.

Julia Harper, Dorothy House carer

My role at Dorothy House feels more meaningful than any of my previous corporate experience. Things here really matter, and it is so rewarding playing my part in helping us be there for patients and families

Rhiannon Eveleigh, Corporate Communications, 2022

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