Being a Retail Administrator for Dorothy House’s 27 retail shops is a diverse and challenging role. With varied requests and needs from our many shops, there is a lot to get stuck in to! You’ll spend time in the office answering queries via phone and email from our shops, but you’ll also be out and about, helping in person, for example at the monthly warehouse sale, where you may be sorting donations and assisting with volunteers.
Rebecca Godfrey gives her insights into this rewarding and challenging role.
What did you do before working as a Dorothy House Retail Administrator?
I volunteered at the Corsham Warehouse, packing Christmas orders for both customers and the Retail shops. I enjoyed volunteering so much that I applied for a Retail Mobile Manager position and was successful. I recently transferred to the role of Retail Administrator.
What made you want to work for Dorothy House?
Dorothy House cared for my husband, who has now passed away, about five years ago. We actually spoke about how at some point I would want to give something back to Dorothy House.
What is the best thing about your job?
I love being out in the shops with the volunteers, chatting to them, sharing experiences, whether they are older or younger. It is a really supportive environment to be in and I have found that they are flexible and understanding wherever they can be, meeting my needs around having a five year old son to look after as well.
What would you say to someone considering working for Dorothy House?
Working for a local charity is incredibly rewarding, go for it!